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ISO 9000 Family – Quality Management Barcelona

July 13 - July 16

ISO 9000 Family – Quality Management

This 4-day course covers the ISO 9000 Series, which encompasses the development of a quality management system, implementation of the quality management system, and the guidelines for enhancing an organizations’ ability to achieve and maintain sustained success. The quality management system is typically contained in the quality management plan, which will lay out a roadmap for achieving quality objectives, develop quality checklists, create a quality training program for staff, and, of particular interest, develop the audit processes, which include proper documentation, organizing the audit material, and preparing for the actual audit as either the auditor and the audited.

Course Overview

We design our ISO 9000 workshops to fit our clients’ needs and objectives. Therefore, our workshops include hands-on exercises and real-world case studies similar to what the client encounters regularly. Additionally, we provide follow-up consulting for up to 60 days after the participants have finished the workshop. The course work includes:

  • Introduction to the ISO 9000 Family of standards – Quality Management Systems
  • Determine the Quality Levels and Objectives
  • Establish the protocols for ensuring customer satisfaction
  • Discuss the importance of a Total Quality Management System
  • Develop the Quality Management Plan
  • Prepare a Quality Assurance System
  • Define Quality Control tasks and goals, including checklists
  • Provide continued monitoring of the quality management system
  • Review course and evaluate participants’ class assignments


Basic to moderate understanding of Project Management

Target Audience

    • Project Managers and Team Leaders
    • Auditors and Auditees
    • Assistant Project Managers / Project Coordinators
    • Quality Managers

Learning Outcomes

After successful completion of this workshop, the participant shall be able to:

  • Gain a comprehensive understanding of these standards
  • Learn how to develop a Quality Management System (QMS)
  • Develop quality objectives and metrics
  • Create unique quality checklists
  • Identify and control quality risks
  • Execute effective quality assurance and quality control
  • Understand the quality audit, including planning, implementation and how to pass it

Professional Development Units/Hours (PDUs) Awarded

    • 30 PDUs (1 hour = 1 PDU)

ISO 9000 Family – Quality Management Barcelona

Workshops for Professional Development

PM Professional Development Europe – Project Management


July 13
July 16
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